FAQs

Find Your Answers Here

We’ve compiled a list of our clients’ most frequently asked questions for your convenience. If you still have more questions about our services, rates, or vendors, please get in touch and one of our staff members will be happy to assist you.

What are the fees and what is included in the package? Are there any additional charges or hidden costs?
We pride ourselves on being one of the most affordable event planner in the Metro Atlanta area. Our packages offer great value, and there are no hidden fees .

Can we use our own vendors or are there preferred vendors we must work with?
Yes, you are welcome to use your own vendors as long as they have liability insurance.

Is there a dedicated event coordinator or planner provided by the company? What level of assistance do they offer?
Once you have signed your contract and paid the deposit, you will be assigned a dedicated event coordinator who will assist you on your special day. Our coordinators ensure that everything runs smoothly and provide support throughout the planning process.

How do we book our event?
Once you have decided to move forward with your event, we will email you a booking form to select your event date, pick decor and pay your deposit. We require $500 deposit to hold your event date. This fee is included in the total price of your event booking and is non-refundable.

What is the cancellation policy, and what refund options are available if we need to reschedule or cancel our wedding?
Cancellations are non-refundable. For rescheduling inquiries,

please speak with your assigned wedding coordinator, as these cases are evaluated on a case-by-case basis.

How many hours do you require for set up and break down?

We require a minimum of 2- hours to set up small events and 4-8 hours for larger events. We require 1-hr break down for small events and 2-3 hours for larger events.

We require strict dietary restrictions for our menu. Will you still be able to cater our wedding?

We understand the importance of catering to dietary restrictions and ensuring a menu that meets your specific needs. While we do not provide in-house catering services, we have a network of trusted caterers who specialize in accommodating dietary requirements and can tailor the menu to your specifications. We would be more than happy to refer you to these caterers who can work with you to create a customized menu that meets your dietary restrictions and preferences.

How much does it cost to hire a vendor through you?

We are pleased to provide vendor recommendations free of charge to assist you in planning your wedding. . We do recommend that you directly book vendors to ensure clear communication and avoid any potential gaps.